So, I grabbed this particular soap dispenser, Googled the brand and found out it's made by Colgate. They have a customer service section where you can heap praise or get nasty. I chose to type my response right down the middle. I sent two comments. The first, had no UPC code (because my beef was not necessarily with this one container - it's all of them, even the ones I haven't bought), so I guess I should not have been surprised that I did not get a response in the one working day promised by the site. So, I sent a second one, this time, carefully typing the UPC number so I'd get a response. I explained everything as nicely as possible as I had in my earlier blog post. So, late last night, I got this response in my inbox:
Thank you for contacting us. We're glad that you had the opportunity to try Softsoap Kitchen Fresh Hands Liquid Hand Soap.